FLEET RESCUE, LLC — PRIVACY POLICY
Last Updated: March 2026
1. Introduction
Fleet Rescue, LLC ("Fleet Rescue," "we," "us," or "our") operates fleetrescueca.com and provides mobile CARB Clean Truck Check testing services throughout California. This Privacy Policy explains how we collect, use, and protect information you provide when using our website or services.
By using our website or submitting any form, you agree to the practices described in this policy.
2. Information We Collect
We collect information you voluntarily provide through our website forms, including:
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Name and business/company name
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Phone number
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Email address
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Service address and location information
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Vehicle count and fleet information
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Test type requested (OBD or OVI)
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Payment information (processed securely through Wix Payments — we do not store full card numbers)
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Communications you send us through contact or waitlist forms
We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and time spent on pages. This is collected through standard web analytics tools including Google Analytics.
3. How We Use Your Information
We use the information we collect to:
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Schedule and confirm Clean Truck Check testing appointments
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Process payments for services rendered
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Send appointment reminders and confirmation communications
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Send compliance deadline reminders (if you have opted in)
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Respond to inquiries submitted through our contact form
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Coordinate out-of-area waitlist service trips
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Improve our website and services
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Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Communications
By providing your phone number and email address, you consent to receive:
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Appointment confirmation messages via email and SMS
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Appointment reminder messages (72, 48, and 24 hours before scheduled service)
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Post-service follow-up communications including review requests
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Compliance deadline reminders (if enrolled in our free reminder service)
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Waitlist status notifications
You may opt out of non-essential communications at any time by contacting us at (916) 847-3811 or replying STOP to any SMS message.
5. Payment Information
All payment processing is handled through Wix Payments, PayPal, and other third-party payment processors. Fleet Rescue does not store your full credit card number, CVV, or banking information on our servers. Payment data is encrypted and handled in accordance with PCI DSS standards by our payment processors.
For questions about payment security, refer to the privacy policies of Wix Payments and PayPal directly.
6. Cookies and Tracking
Our website uses cookies and similar technologies to:
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Remember your preferences and session information
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Analyze website traffic and usage patterns through Google Analytics
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Improve website performance and user experience
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. Our website uses essential, functional, and analytics cookies as disclosed at the time of embedding third-party tools.
7. Third-Party Services
We use the following third-party services that may collect or process data:
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Wix — website hosting and form processing (wix.com/about/privacy)
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Google Analytics — website traffic analysis (policies.google.com/privacy)
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Wix Payments / PayPal — payment processing
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Google Business Profile — business listing and reviews
Each third-party service operates under its own privacy policy. We encourage you to review those policies.
8. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Booking and payment records are retained for a minimum of 7 years in accordance with standard business record-keeping requirements. You may request deletion of your personal information by contacting us directly, subject to any legal retention requirements.
9. Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information (subject to legal retention requirements)
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Opt out of non-essential communications at any time
To exercise any of these rights, contact us at (916) 847-3811 or through the contact form at fleetrescueca.com/contact.
10. Children's Privacy
Our website and services are intended for business operators and are not directed at children under the age of 13. We do not knowingly collect personal information from children.
11. California Privacy Rights
As a California-based business serving California customers, we comply with the California Consumer Privacy Act (CCPA) where applicable. California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Fleet Rescue does not sell personal information.
12. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or your personal information:
Fleet Rescue, LLC, PO Box 4122, Citrus Heights, CA 95610. Phone: (916) 847-3811 Website: fleetrescueca.com/contact Hours: Monday – Friday, 8:00 AM – 5:00 PM Pacific